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All About Telephone Etiquettes

  • Last updated 12 Jan 2024
  • Hindi
  • Certified
All About Telephone Etiquettes
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₹ 199 ₹ 1999
30-Day Money-Back Guarantee
  • Start Date12 Jan 2024
  • Skill LevelIntermediate
  • LanguageHindi
  • CertificateCertified
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What you'll learn

  • Through this course, you'll learn communication skills that increase your productivity and improve performance.
  • The various skills needed to deal with inbound and outbound calls.
  • How to display competence and collegiality over the phone to gain client trust.
  • How to deal with rude or angry callers in a professional manner.

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Program Content

Episode 1 Useful telephone phrases

Episode 2 Telephone etiquette for business

Episode 3 Telephone interview in English

Episode 4 Telephone phrases: Making appointments, rescheduling & cancelling


Nandita Maurya
B-Tech & Master Diploma in Corporate Training

Ms. Nandita is an English language Communication Trainer(TESOL certified), Personality Development Coach and a Motivational Speaker. Nandita is an engineering graduate with more than 10 years of valuable experience in diverse domains such as Business Outsourcing, Colleges, Schools and Immigration industry. She has successfully trained various students to get their dream job. Apart from this, she is also a certified IELTS trainer from British Council. She helped her students in getting the desired IELTS bands. Nandita’s programs are designed to very high standards. Her niche areas of training are Effective Communication, Public Speaking, Interview Preparation, Team Building and Creativity. ‘Campus to Corporate’ programs are Nandita’s forte.